Frequently Asked Questions
How To Install A Swan Neck and Bubbler
What Is Installation?
What Is Sanitisation?
Sanitisation service package carried out by European point of use drinking water association trained technical engineer every six months in accordance with industry standard
What Is Water Filter Inline?
If selected this option will ensure that your chosen water cooler/drinking fountain will arrive complete with an inline 1 micron water filter fitted to your machine. This 1 micron carbon block filter is considered one of the best all-round performing filters ensuring fresh tasting quality water. The primary functions of activated carbon are the removal of chlorine, volatile organic compounds (VOCs), chlorinated hydrocarbons and organic impurities whilst acting as a mechanical filter for particulate reduction due to the cartridge construction. N.B. If you have chosen this option a sanitsiation agreement is highly recommended as the filters will need replacing every 6 months and the water cooler internally and externally sanitised.
What Is WEEE
This charge relates to the collection and safe disposal of any coolers (WEEE) that are being replaced by the purchased machine. If this charge is not selected, you as the customer are confirming that you will make alternative commercial arrangements to finance the cost of collection, treatment and environmentally sound disposal of WEEE. Alternatively, if you are not replacing any existing WEEE. Please contact Horizon Soft Drinks Ltd to make arrangements for safe disposal of supplied water coolers on 0845 692837
