Frequently Asked Questions
How To Install A Swan Neck and Bubbler
What Is Installation?
Installation includes connection to a potable water supply within 3 metres of
source to European Point of Use drinking water associate standards by an EPPWA
qualified technical engineer.
What Is Sanitisation?
Sanitisation service package carried out by European point of use drinking water
association trained technical engineer every six months in accordance with
industry standard
What Is Water Filter Inline?
If selected this option will ensure that your chosen water cooler/drinking
fountain will arrive complete with an inline 1 micron water filter fitted to
your machine. This 1 micron carbon block filter is considered one of the best
all-round performing filters ensuring fresh tasting quality water. The primary
functions of activated carbon are the removal of chlorine, volatile organic
compounds (VOCs), chlorinated hydrocarbons and organic impurities whilst acting
as a mechanical filter for particulate reduction due to the cartridge
construction. N.B. If you have chosen this option a sanitsiation agreement is
highly recommended as the filters will need replacing every 6 months and the
water cooler internally and externally sanitised.
What Is WEEE
This charge relates to the collection and safe disposal of any coolers (WEEE)
that are being replaced by the purchased machine. If this charge is not
selected, you as the customer are confirming that you will make alternative
commercial arrangements to finance the cost of collection, treatment and
environmentally sound disposal of WEEE. Alternatively, if you are not replacing
any existing WEEE. Please contact Horizon Soft Drinks Ltd to make arrangements
for safe disposal of supplied water coolers on 0845 692837